In accordance with the Protection of Personal Information Act (POPIA)
Effective Date: 1 July 2021
1. Introduction
The Adderley Body Corporate (“we”, “us”, “our”, “the Body Corporate”) is responsible for the management, maintenance, and administration of the scheme, which includes common property and exclusive use areas. As part of our access control measures and related services (“Services”), we collect, process, store, and manage personal information in accordance with the Protection of Personal Information Act, No. 4 of 2013 (“POPIA”).
These terms and conditions set out how your personal information is collected, processed, stored, used, shared, and destroyed. By using our services, site, and/or social media platforms, you agree to the terms below.
2. Collection and Use of Personal Information
We may collect the following types of personal information, including but not limited to:
- Full name
- Email address
- Contact number
- Physical address
- Identity number
- Vehicle registration
- Biometric or RFID tag information
- IP address, device information, and other related digital identifiers
This information is used for:
- Managing access to the scheme
- Maintaining accurate records of owners and occupiers
- Enhancing security and safety on the premises
- Communicating with you in relation to our services
- Complying with legal and regulatory obligations
3. Legal Basis for Processing
Personal Information is collected and processed based on one or more of the following legal grounds:
- Your consent
- A legitimate interest of the Body Corporate (e.g., access control and security)
- Compliance with a legal obligation
- Performance of a contract or fulfilment of duties related to the scheme
4. Storage and Security
Your personal information is securely stored on a protected cloud database and access is restricted to authorised personnel only. While we implement commercially acceptable measures to safeguard your data, no method of electronic storage or transmission is 100% secure.
We will take all reasonable steps to prevent unauthorised access, loss, destruction, or misuse of your personal information.
5. Sharing of Information
Your personal information may only be shared:
- With authorised personnel or service providers involved in the administration or security of the scheme
- With the owner or managing agent of sections you rent from, or manage
- When required by law or regulatory authorities
- To other entities with your express consent
We do not sell or disclose personal information to third parties for marketing purposes.
6. Retention and Destruction of Information
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in these terms or as required by law.
7. Cookies and Tracking Technologies
Our website and social media platforms may use cookies to enhance user experience and collect usage data. Cookies are small text files stored on your device when you access our online portals. These cookies help us to remember your preferences and improve your experience.
You can manage your cookie settings through your browser. If you disable cookies, some features may not function properly.
8. Log Data and Location Services
We may automatically collect log data such as your device type, IP address, operating system, and browser type.
If enabled, location data may be used to customise and improve your user experience. You may control location permissions via your device settings.
9. External Links
Our platforms may contain links to external sites. We are not responsible for the content, privacy practices, or security of such external platforms and encourage you to review their respective privacy policies.
10. Your Rights Under POPIA
You have the right to:
- Access your personal information
- Request correction or deletion of your information
- Object to processing in certain cases
- Lodge a complaint with the Information Regulator if you believe your data is being unlawfully processed
Requests can be submitted to the Body Corporate via the Information Officer.
11. Updates to This Policy
We reserve the right to update these terms and conditions at any time. Updated versions will be posted on our website and will take effect immediately. Your continued use of the Service constitutes your acceptance of any revisions.
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Contact Information:
For any queries or to exercise your data rights under POPIA, please contact the Information Officer: Ina Oosthuizen at manager@theadderley.co.za